Keily-AI Soulmate Chat Privacy Policy
Thank you for choosing Keily-AI Soulmate Chat ("the App"). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using the App, you consent to the practices described in this policy. Please read this policy carefully, and if you have any questions, contact us at [[email protected]].

1. Information Collection

We collect and use different types of data to provide you with the best experience.

1.1. Personal Information:

●When registering for the App, we collect your username, email address, and other necessary account details.

●If you log in via social media accounts, we may access the information available on your social media profile, such as name and profile image.

1.2. Technical Information:

●We collect information about the device you use, including the device model, operating system version, IP address, and unique device identifiers.

●We gather data on your use of the App, including session duration, features accessed, and in-app purchases.

1.3. Behavioral Data:

●We collect and store data related to your interactions with the AI, including chat logs. This helps us improve the service but may also include unpredictable AI-generated responses.

2. Use of Information

We use your information for various purposes, including:

2.1. Service Improvement:

●To improve the App’s functionality and customize your experience.

2.2. User Engagement:

●To enhance your interactions with the AI and tailor the content based on your preferences.

2.3. Communication:

●We may use your information to send notifications, updates, or promotional content, subject to your preferences.

2.4. Security:

●To maintain the security of the App and detect any suspicious activities.

3. AI-Generated Content and Unpredictability

While the AI aims to provide meaningful interactions, the responses may be unpredictable, inaccurate, or inappropriate at times. We encourage you to use discretion when interacting with the AI. AI-generated responses are based on patterns, and they do not always reflect human logic or societal norms.

3.1. Reporting Inappropriate AI Content: If you encounter inappropriate, offensive, or troubling content generated by the AI, please report it through the following methods:

●In-app Report: Click the “Report” button, select the issue, and submit.

●Email: Send a detailed description of the issue along with screenshots or other supporting information to [[email protected]].

●Response Time: We aim to address complaints within 48 hours.

4. Data Security and Retention

4.1. Security Measures: We implement industry-standard security protocols to protect your personal data from unauthorized access, use, or disclosure. However, we cannot guarantee complete security.

4.2. Data Retention: We store your personal data only as long as necessary for the purposes outlined in this policy. After this period, we will securely delete or anonymize your data.

5. User Rights

5.1. Access and Correction: You have the right to access your personal data and request corrections if it is inaccurate.

5.2. Data Deletion: You can request the deletion of your personal data by contacting us. Please note that this may affect your ability to access certain features of the App.

5.3. Withdrawal of Consent: You can withdraw your consent to data processing at any time by contacting us. However, this may limit your ability to use the App.

6. Age Limit

The App is intended for users aged 18 and above. By using the App, you confirm that you are at least 18 years old. If you are under 18, please do not use the App.

7. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that these transfers comply with applicable data protection laws.

8. Children’s Privacy

The App is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware of such data being collected, we will take steps to delete it.

We are committed to protecting children's safety and preventing any form of sexual abuse, sexual exploitation and related harmful behaviors. Our apps comply with all applicable laws and regulations as well as the "Child Safety Standards" policy, and always put children's safety and interests first. For more information, please refer to the Child Safety Policy

9. Changes to the Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the App and will become effective immediately upon posting. We will notify you of any significant changes.